www.ourhousesale.co.uk

Property FAQs

Selling

Is OurHouseSale an estate agent?
No. We only provide the site for you to advertise your property online. We are not an estate agent and you, as the seller, will provide all the information about your property and handle the viewings and negotiations. See guide to selling

I am already using an estate agent, can I use your site?
Yes. You can still use this site to advertise your property and, depending on the type of agreement with your estate agent, save thousands of pounds in commission fees. It is, however, advisable to inform your estate agent that you also intend to use this site.

Will I have to pay the estate agent commission if I find a buyer through your site. This will depend on the type of agreement you have with your agent.

It is always best to tell your estate agent that you intend to use private internet advertising as well as his service. For further advice see www.oft.gov.uk/consumer

Are there any payments to OurHouseSale when my house is sold?
No! You pay a one-off fee when setting up your account.

How do I advertise my property?
Simply click here to access the on-line form where you can create your property advertisement and upload your photographs.

Once you have entered your property details, choose the method of payment. Advertisers using the on-line payment option will be able to add their property to the listings immediately after the payment process is completed. Advertisers making payment through the post will have their properties listed after the cheque has been cleared. Please do not send cash!

You can edit your property details at any time by clicking the navigation bar link and logging into the system.

How do I value my property?
As the owner you are probably well aware of what similar properties in your area are selling for. If not you can search the property pages of local newspapers or try estate agents' windows. There are also a number of sites on the internet which can help. Try www.nethouseprices.com See also guide to selling.

Will my contact details appear on the website?
Only if you want to place a contact number on your advertisement. When a buyer wishes to contact you he can send an e-mail, routed through the contact form, or call this office, where his details will be filed. You are then given his contact details to answer any queries or make viewing arrangements.

How long will my advert remain on the site?
For up to 12 months or until the house is sold. If required, you may continue to display your property details beyond 12 months FREE of charge at the discretion of OurHouseSale.

To keep our site updated please advise us when you have an offer or the property is sold.

We reserve the right to remove property adverts from the site after 12 months. Before doing this we would contact, or attempt to contact you, in order to clarify the situation.

Buying

How do I contact the seller?
Details are on the property page. You can e-mail the vendor via the contact form. Some of the adverts may show a contact telephone number but where not you can contact this office, Freefone no: 0800 633 5928 . We will ask for your name and contact details. These details will be passed to the vendor who can then give any contact details to yourself. This is a security precaution for the protection of our sellers. Your details, as a buyer, are only disclosed to the seller you wish to contact.